Withdrawal

Withdraw from the contract

Gift voucher, gift cheque or click & collect product bought on Stayflex: you can withdraw here, free of charge, within the legal period. Enter your name, the purchase code and your e-mail address, then confirm.

It appears on the voucher, in the purchase e-mail or on the collection slip.

The one used for the purchase. The acknowledgement is sent there.

Bookings for a set date (day use, overnight stay, dated package) and room service carry no right of withdrawal (French Consumer Code, art. L.221-28, 4° and 12°): their cancellation follows the booking terms.

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